Clustered Hospitality Description

Clustered Hospitality provides hotel/motel feature functionality across a cluster of 3300 ICPs. The cluster comprises a single Hospitality Gateway ICP and one or more Hospitality ICPs.

The Hospitality Gateway ICP hosts the Property Management System (PMS) and the Guest Services Application (GSA) on the MiVoice Business Console. The Hospitality ICP hosts guest rooms and their extensions, which the gateway can host as well.

Use RDN Synchronization to manage the cluster element telephone directories. In addition to providing telephone directory management across the cluster, it can be used in conjunction with MiVoice Enterprise Manager to provide SMDR logs collection, NMAC, and Time and Tel-Dir Synchronization support for the cluster.

SDS is used to distribute PMS and GSA operations received by the Hospitality Gateway to the Hospitality ICPs.

The following diagram depicts a typical clustered hospitality environment:

Features

Features of Clustered Hospitality include

NOTE: Resiliency support in a hospitality application is limited to devices only; guest services (wake-up calls, room status information, suite services etc.) are not resilient.